This Privacy Policy describes how Insurance Solution Agency ("we," "us," or "our") collects, uses, stores, and shares personal information when you visit our website at insurancesolutionagency.com or use our services, including insurance brokerage, tax preparation, and notary public services.
This Privacy Policy is designed to comply with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the California Insurance Information and Privacy Protection Act (IIPPA), and all other applicable privacy laws.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
When you request a quote, contact us, or use our services, we may collect:
When you visit our website, we may automatically collect:
We may receive information about you from insurance carriers, credit reporting agencies (where permitted by law), the California DMV, and other sources as necessary to provide our services.
We use the information we collect to:
We will not use your personal information for purposes materially different from those described in this policy without first obtaining your consent.
We may share your personal information in the following circumstances:
In all cases, we share only the minimum information necessary for the stated purpose.
Insurance Solution Agency does not sell, rent, or share your personal data with third parties for marketing or commercial purposes. We do not participate in data broker networks or lead resale programs.
Under the California Consumer Privacy Act (CCPA), you have the right to opt out of the sale of your personal information. Because we do not sell personal information, no opt-out is necessary — but this right remains available to you.
By providing your phone number and checking the consent box on our quote or contact forms, you authorize Insurance Solution Agency to contact you via:
These communications may be for promotional, marketing, or service-related purposes. Your consent is not a condition of purchasing any product or service from us.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect our ability to send you service-related messages (such as policy renewal notices or appointment confirmations).
Our website uses cookies and similar tracking technologies to improve functionality and user experience. Cookies are small text files placed on your device by your browser.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect site functionality. We do not use cookies to serve third-party advertising.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting California residents, we will notify affected individuals in accordance with California Civil Code § 1798.82.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, comply with legal and regulatory requirements, and resolve disputes.
Insurance records are generally retained for a minimum of five (5) years in compliance with California Department of Insurance regulations. Tax preparation records are retained for a minimum of seven (7) years per IRS guidelines. Notary records are retained in accordance with California Government Code requirements.
When personal information is no longer needed, we securely dispose of it by shredding physical documents and permanently deleting digital records.
As a California resident, you have the following rights regarding your personal information:
You can request a list of the categories and specific pieces of personal information we have collected about you in the past 12 months.
You can request that we delete personal information we have collected, subject to certain exceptions required by law.
You can request that we correct inaccurate personal information we maintain about you.
You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.
We will not discriminate against you for exercising your privacy rights — you will not be denied service or charged different prices.
You can request that we limit the use of sensitive personal information (e.g., Social Security Number, financial data) to what is necessary for services.
To exercise any of these rights, please contact us at abel@insurancesolutionagency.com or call (562) 245-9558. We will respond to verifiable requests within 45 days as required by the CCPA. We may need to verify your identity before processing your request.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.
For insurance services involving minors (e.g., adding a teen driver to an auto policy), information is collected from a parent or legal guardian.
Our website may contain links to third-party websites, including insurance carrier websites and government resources. These websites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of third-party websites.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.
For questions about this Privacy Policy, to exercise your CCPA rights, or to submit a privacy-related request, please contact us: